A WhatsApp solution refers to the various services and technologies that enable businesses to leverage the WhatsApp platform for communication, marketing, and customer service. This includes tools and platforms that facilitate engaging with customers, automating conversations, and sending customized messages, all within the WhatsApp ecosystem. Essentially, it's about using WhatsApp to drive business outcomes and build lasting customer relationships.
* More effective campaigning to customers and prospects
* Get great features at a price that makes sense
Utility WhatsApp messages are typically used for:
* Complement customer care with smart Whatsapp chatbots that can handle bulk of the routine queries
* Reduce response time and operational costs with canned responses and self-serve flows
* Gracefully handover to live agents for complex queries or irate customers
Whatsapp OTPs serve as an extra layer of security in Two-Factor Authentication (2FA), requiring users to enter a unique, time-sensitive code WhatsApp. This method significantly reduces the risk of unauthorized access to accounts, as even if a password is compromised, an attacker would still need the OTP to gain entry. Some of the key features includes:
* Seamless OTP authentication,
* Enhance security, and
* Build trust with their customers in an increasingly digital world.
Obtaining access to the WhatsApp Business API is now a straightforward process. Once you get in touch with us, our team will guide you through the approval steps via your Facebook Business Manager ID. Please note that a phone number that has never been used on WhatsApp is required.
The setup process typically takes between 1 to 2 business days. During this time, our experts will support you by providing advice on crafting message templates that are more likely to be approved quickly. We’ll also assist you in selecting a messaging plan that best fits your communication needs.